Learn more about our new partnership with the First Health Network and get answers to our most common FAQs.
Learn more about our new partnership with the First Health Network and get answers to our most common FAQs.
In our continual endeavor to be Member focused, we realized Members really enjoyed the First Health Network. This decision was made in order to improve the Member sharing experience and includes a more enhanced network that makes it easier for Members to find providers. The update also allows OneShare Health to process sharing requests faster and more efficiently.
First Health will provide our valued Members with broader access to health care professionals who have all been meticulously vetted in order to ensure quality outcomes and care. And, as is most often the case when a health care Provider belongs to a national network, doctors and hospitals that partner with First Health have agreed to provide services to our valued Members at discounted rates—which means you’ll be saving substantially on out-of-pocket health care costs!
First Health is an NCQA-accredited Provider Network that has strong provider relationships with more than 5,300 hospitals, over 55,000 ancillary facilities, and over 982,000 professional providers in the Network. With First Health, Members can access some of the top hospitals in the country, including Johns Hopkins Hospital, Stanford Health Care-Stanford Hospital, UCLA Medical Center, and Yale New Haven Hospital.
First Health is a brand name of First Health Group Corp., an indirect wholly-owned subsidiary of Aetna, Inc.
First Health Core Values are Flexibility, Service Excellence, Network Quality & Stability, Operational & Administrative Ease
Find a top Provider near you with our easy-to-use and intuitive provider locator tool. Whether you're looking for a primary care physician, specialist, or healthcare facility, we've got you covered. Our comprehensive database includes a wide range of healthcare professionals, partnered with First Health, who are ready to provide you with exceptional care.
If a Member receives a balance bill from an Out-of-Network Provider, they can submit the balance bill for review to Correspondence@OneShareHealth.com.
Yes, Members will receive a new hard copy ID card by December 1, 2023. A digital copy of your ID card and your Membership Guidelines are available in your Member Portal at OneShareMembers.com.
Yes, more than 5,300 hospitals, over 55,000 ancillary facilities, and over 982,000 professional Providers at over 1.5 million health care service locations. First Health Network enables 95% of the U.S. population to have access to a Provider.
Member can complete a Provider Nomination Form at www.onesharehealth.com/en/choice. Information required on the form:
1. Facility name (if applicable)
2. First name
3. Middle initial
4. Last name
5. Degree (MD, DC, PT, etc.)
6. Specialty
7. TIN
8. Physical street address (POB are not accepted)
9. Office contract name
10. Office contact phone number
11. Office contact email
Please contact the Pre-Notification team at (855) 699-0419.
No, but we encourage Members to verify that the Provider is In-Network with First Health.
If payment is required by the Provider that day, the Member should ask for a self-pay or cash-pay rate, which should be less than the usual billed charges. If they do pay a bill on the date of service, a Member should:
1. Keep all applicable records and receipts from date of service.
2. Fill out the Expense Sharing Request Form (found in the Member Portal).
3. Submit both directly to OneShare Health for processing.
4. The eligible amount (minus Visit Fees/ISA) will be reimbursed to the Member.
Bills from Out-of-Network Providers will be processed and OneShare Health works with Providers to find an appropriate reimbursement amount. If a Member receives a balance bill from an Out-of-Network Provider, they can submit the balance bill for review to Correspondence@OneShareHealth.com.
“For we are his workmanship, created in Christ Jesus for good works, which God prepared beforehand, that we should walk in them.”
Ephesians 2:10 (ESV)
'Therefore encourage one another and build one another up, just as you are doing.'
1 Thessalonians 5:11 (ESV)
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OneShare Health, LLC is not an insurance company but a religious health care sharing ministry. For our full disclosures, see www.onesharehealth.com/legal-notices for the most up to date state availability listing.
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